Overview

Amazon is replacing the generic account‑level reserve view with a new “Deferred Transactions” report that shows payment holds on an order‑by‑order basis. The change rolls out this month and gives sellers precise visibility into why funds are held and when each hold will clear, which is crucial for cash‑flow planning.

Key Points

• Separate line item on Payments dashboard — A distinct “Deferred Transactions” balance now appears alongside the traditional reserve line, letting sellers instantly see how much money is tied up in delivery‑date holds.
• Order‑level drill‑down — Clicking the deferred balance opens a list of individual orders, each tagged with a reason code (e.g., “Delivery Date Reserve”) and an estimated release date, such as “2026‑02‑20 for Order #123‑4567890‑1234567.”
• Downloadable report in Reports Repository — Sellers can export a “Deferred Transaction” CSV that contains every active hold, its order ID, hold reason, and projected release, enabling offline reconciliation and audit trails.
• Gradual transition — During the rollout, some delivery‑date reserves will still show under the old account‑level reserve field until existing holds naturally release, so dashboards may temporarily display both line items.
• No impact on non‑eligible sellers — Accounts that are not subject to the seven‑day post‑delivery reserve policy will see no new line item, and other reserve types (A‑to‑Z claims, chargebacks, account reviews) remain in the original account‑level section.
• Chart visualization limitation — Deferred transactions are excluded from the Payments dashboard chart until the funds are released, meaning sellers relying on visual cash‑flow graphs must also reference the separate deferred balance for a full picture.

How Deferred Transactions Work

1. Order fulfillment triggers a seven‑day hold — After an order is marked delivered, Amazon places the proceeds in a deferred state for exactly seven days; for example, a laptop delivered on Feb 10 will be released on Feb 17.
2. System assigns a reason code and release estimate — The hold receives a “Delivery Date Reserve” tag and an estimated release date, which is displayed next to the order in the deferred view; a seller can see that Order #987‑6543210‑0987654 will free $42.15 on Feb 17.