Overview

Amazon has voluntarily recalled about 2,700 Amazon Basics Premium Foam Eurotop mattresses after the U.S. Consumer Product Safety Commission (CPSC) found they breach federal flammability rules. The recall covers units sold on Amazon.com from 2023 through 2024 and represents a clear reminder that even Amazon’s own private‑label items must meet the same safety standards imposed on every third‑party seller. No injuries have been reported, but the incident underscores the financial and reputational risks tied to non‑compliant products.

Key Points

• Recall volume — Approximately 2,700 mattresses were identified as non‑compliant and pulled from the market.
• Product details — The affected items are 9‑inch‑thick Amazon Basics Premium Foam Eurotop mattresses, available in Twin, Full, Queen and King sizes.
• Safety breach — The mattresses failed the mandatory federal flammability test, which measures how quickly a mattress ignites and spreads fire when exposed to an open flame.
• Timeframe — Sales occurred between early 2023 and mid‑2024, with price points ranging from $82 for a Twin to $278 for a King.
• Manufacturer — The mattresses were produced by 3Z Brands and shipped through Amazon.com Services LLC under the Amazon Basics label.
• Regulatory consequence — Under CPSC law, any recalled product must be removed from sale, donation, or redistribution, and the seller must arrange proper disposal.

How the Recall Works

1. Customer notification — Amazon emails purchasers, posts alerts on the product detail page, and calls a toll‑free line (800‑913‑4350) to inform buyers of the hazard.
2. Return procedure — Buyers are instructed to stop using the mattress, label it “RECALLED” with a permanent marker, photograph the label, and upload the image through a dedicated recall portal.
3. Verification and disposal — Amazon’s compliance team reviews the photo, confirms that the buyer will dispose of the mattress according to local regulations, and then processes the refund.