Amazon Partners with Deloitte to Offer Customs Brokerage for UK-to-EU FBA Shipments
In early 2024 Amazon partnered with Deloitte to embed a “Deloitte Brokerage” option in Seller Central’s cross‑border shipping tool, charging a flat €52.50 per UK‑to‑EU FBA shipment and replacing variable broker fees of €75‑€200.
Overview
Amazon has joined forces with Deloitte to introduce a built‑in customs brokerage service for sellers who move Fulfillment by Amazon (FBA) stock between the United Kingdom and European Union fulfillment hubs. The offering, which went live in early 2024, bundles Deloitte’s customs expertise into Amazon’s cross‑border logistics flow and charges a flat €52.50 per shipment. Sellers who rely on UK‑EU inventory transfers should care because the new model removes the need to contract separate brokers, simplifies cost forecasting, and lowers the risk of customs delays.
Key Points
- Flat‑rate fee — Each shipment is billed a single €52.50 charge, replacing the variable €75‑€200 fees many sellers pay to independent customs agents.
- End‑to‑end declaration — Deloitte prepares both export paperwork in the UK and import paperwork in the EU, handling duty payments through indirect representation.
- Integrated workflow — The brokerage service is embedded in Amazon’s existing cross‑border shipping tool, so sellers no longer toggle between freight forwarder portals and third‑party broker sites.
- Liability sharing — Deloitte acts as the seller’s customs representative, sharing responsibility for declaration accuracy and reducing exposure to penalties.
- Launch incentives — Early participants received one year of free indirect representation and complimentary brokerage on their first three shipments.
How the Amazon‑Deloitte Customs Brokerage Works
- Create a cross‑border shipment in Seller Central — The seller selects a UK‑to‑EU transfer, enters product quantities, and chooses the Amazon‑provided “Deloitte Brokerage” option. For example, a seller moving 500 units of a skincare line from the UK Midlands warehouse to the German fulfillment center clicks the new service toggle.
- Amazon arranges freight — Amazon’s logistics engine books the carrier, generates a transport label, and forwards the shipment details to Deloitte. In the same example, the system schedules a road haul from the UK depot to the Frankfurt hub.
- — Acting as the seller’s indirect customs representative, Deloitte submits the UK export entry, calculates any applicable export duties, and secures clearance. The skincare shipment receives an export reference number within hours of pickup.
Analysis & Recommendations
Why This Matters
UK‑based sellers can cut brokerage costs by up to €150 per transfer, moving from variable €75‑€200 fees to a predictable €52.50 flat rate. The integrated workflow removes the need for separate broker portals, lowering the chance of customs delays and simplifying cost forecasting.
Key Takeaways
- Flat‑rate €52.50 per UK‑EU shipment replaces variable €75‑€200 broker fees.
- Service launched early 2024 and is built into Seller Central’s cross‑border shipping tool.
- Deloitte acts as the seller’s indirect customs representative, handling export and import declarations and duty payments.
- Early participants received one year of free indirect representation and complimentary brokerage on the first three shipments.
Recommended Actions
- →In Seller Central, go to Inventory > Manage Transfers, create a UK‑to‑EU shipment and select the “Deloitte Brokerage” option.
- →Edit existing weekly UK‑to‑EU transfer settings to switch from a third‑party broker to Deloitte brokerage to capture the €52.50 flat fee.
- →Check the Customs & Compliance dashboard for alerts forwarded by Deloitte and resolve any issues promptly.
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