Amazon Launches Full Truckload Shipping Service for UK-to-EU Cross-Border Sellers
In April 2024 Amazon added a Full‑Truck‑Load (FTL) service for UK‑to‑EU sellers via the Connect to Ship and Ship (C2S2) portal, partnering with RXO for road transport and AVASK for customs compliance. The offering bundles freight, duties and VAT into a single invoice and uses tiered pricing based on truck capacity utilization.
Overview
Amazon has rolled out a full‑truckload (FTL) shipping option that bundles customs clearance, brokerage, and road transport for goods moving from the United Kingdom to European Union fulfillment centers. The service launched in April 2024 through the Connect to Ship and Ship (C2S2) program, giving high‑volume sellers a single point of contact for cross‑border freight. Sellers should care because the new model promises faster door‑to‑door delivery, more predictable pricing, and fewer administrative hand‑offs.
Key Points
- Premium FTL service — Designed exclusively for UK‑to‑EU shipments, the offering is accessed via the C2S2 portal and targets full‑truck‑load volumes.
- All‑in‑one logistics — Customs paperwork, duty calculation, and physical transport are managed under one contract, eliminating the need to juggle separate freight forwarders and brokers.
- RXO partnership — RXO provides the European road‑network expertise, moving pallets from a UK depot to an EU fulfillment hub in a single haul.
- AVASK partnership – AVASK supplies the customs‑compliance platform, automatically generating HS codes, duty rates, and VAT obligations for each shipment.
- White‑glove support — A dedicated email address (c2s2‑[email protected]) connects sellers to a team that can troubleshoot documentation errors or routing issues in real time.
- Cost predictability — Amazon publishes a tiered pricing table that ties freight rates to truck capacity utilization, helping sellers forecast expenses before loading the trailer.
How Full Truckload Shipping Works
- Enroll via C2S2 — A seller logs into the C2S2 dashboard, selects “Full Truckload Shipping,” and inputs the total weight and dimensions of the load. For example, a fashion brand entering 22 tonnes of summer apparel would receive a quote for a dedicated 24‑tonne trailer.
- Schedule pickup with RXO — Once the quote is accepted, RXO assigns a driver and a departure date. The driver collects the fully palletized cargo from the seller’s UK warehouse on the agreed day, consolidating it into a sealed trailer.
Analysis & Recommendations
Why This Matters
The integrated FTL service cuts average border clearance from 48 hours to under 12 hours and can lower freight costs by up to 30 % for loads over 20 tonnes. Single‑invoice billing and real‑time RXO tracking give sellers clearer cash‑flow and delivery predictability in the post‑Brexit market.
Key Takeaways
- FTL launched in April 2024 through C2S2, targeting full‑truck‑load volumes from the UK to EU fulfillment centers.
- RXO provides the road‑network expertise; AVASK automates HS code, duty and VAT calculations.
- Tiered pricing ties freight rates to truck capacity utilization, enabling sellers to forecast expenses before loading.
- Average border clearance time drops from 48 hours to under 12 hours, and sellers report average savings of £1,200 per full‑truck‑load shipment.
Recommended Actions
- →Log into Seller Central > Connect to Ship and Ship (C2S2) and enroll in the ‘Full Truckload Shipping’ option for any load >20 tonnes.
- →Export your Amazon catalog feed to AVASK via the AVASK portal link in C2S2 to pre‑populate HS codes and duty rates.
- →Monitor the shipment on the RXO dashboard in C2S2 and email c2s2‑[email protected] within 24 hours of any customs dispute.
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