Amazon Invoice Verification: How to Pass the Test
Amazon’s updated Invoice Verification now requires PDFs or high‑resolution JPEG/PNG under 10 MB, with filenames that include the shipment ID, and exact SKU, quantity and unit‑price matches. Files must be at least 300 dpi and uploaded within the displayed window, otherwise the shipment is marked “Failed”.
Overview
Amazon’s Invoice Verification system automatically compares the paperwork you attach to a new shipment with the product data in the catalog. The check runs as soon as a shipment plan is created, and any mismatch can halt the listing. Sellers who understand the exact criteria and prepare compliant invoices avoid inventory delays and protect their account performance.
Key Points
- Exact data match — The invoice must show the same SKU, quantity and unit price that appear in the shipment request; even a single line‑item discrepancy can cause a rejection.
- Verified supplier info — Amazon expects the supplier’s legal name, tax identification number and contact details; invoices from vague “wholesale distributors” without traceable credentials are flagged.
- Accepted file types — Only PDF files or high‑resolution image formats (JPEG, PNG) are allowed; blurry scans, low‑dpi images, or PDFs with empty pages will fail the test.
- Size and naming rules — Files larger than 10 MB are rejected, and the filename must include the shipment ID to help Amazon link the document correctly.
- Submission window — Invoices have to be uploaded within the time frame Amazon displays after you create the shipment; uploading after that period is treated as a missing document and triggers a failure.
- Record‑keeping — Keeping both the original supplier invoice and the exact copy you upload in a searchable digital archive speeds up any later dispute resolution.
How Amazon Invoice Verification Works
- Create shipment plan — When you generate a new FBA shipment, Amazon produces a verification request that lists the expected SKUs and quantities. Example: You add 400 units of “ZenFlow Bamboo Cutting Board” (SKU B08Z‑98765) to a shipment; Amazon’s request shows SKU B08Z‑98765 with a quantity of 400.
- Upload invoice file — You attach a PDF or clear image of the supplier’s invoice that covers every item in the shipment. Example: The uploaded PDF displays a line item for 400 “ZenFlow Bamboo Cutting Board” units at $9.99 each, matching the shipment request exactly.
Analysis & Recommendations
Why This Matters
A failed verification stops the shipment, leading to inventory hold‑ups and possible performance penalties. Ensuring the invoice matches the shipment plan (e.g., 400 units of SKU B08Z‑98765 at $9.99) and meets the 10 MB size and 300 dpi quality rules lets the automated check succeed, avoiding re‑submission delays.
Key Takeaways
- Accepted file types are PDF, JPEG, PNG; blurry or low‑dpi scans are rejected.
- Maximum file size is 10 MB; larger files are automatically rejected.
- Invoice must exactly match SKU, quantity and unit price; a single mismatch triggers a failure.
- Filename must contain the shipment ID (e.g., Shipment12345_Invoice.pdf) for proper linking.
Recommended Actions
- →In Seller Central, go to Shipments > Upload Documents, rename the invoice to include the shipment ID, ensure it is under 10 MB and 300 dpi, then up...
- →Before uploading, use a pre‑upload checklist to compare the shipment plan numbers with the invoice line items (SKU, quantity, price, supplier tax ID).
- →Set a calendar or Zapier reminder to alert 2 hours before the upload window closes, so the document is submitted on time.
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