Overview

Amazon’s image compliance engine flags Error 100591 when a listing displays a mannequin in a category that forbids such imagery. The error does not suspend the ASIN, but the non‑compliant picture is removed from the shopper‑facing carousel. Sellers must understand the rule and replace the image to keep their product visually represented.

Key Points

• No listing suspension — The ASIN stays active and can still be purchased; only the flagged image is hidden from customers.
• Category‑specific ban — Categories such as “Women’s Clothing” or “Accessories” explicitly disallow mannequins in primary or variant photos.
• Automated detection — Amazon’s AI scans each picture for human‑shaped silhouettes; even a faint ghost‑mannequin outline can trigger the warning.
• Optional remediation — Amazon does not require immediate correction, but an unshown main image can hurt traffic and conversion.
• Display not guaranteed — After uploading a compliant replacement, Amazon may still choose a different image for the storefront after its internal review.
• Technical standards still apply — New images must meet the usual size, resolution, and background‑color requirements (pure white, no props).

How to Resolve Error 100591

1. Identify the offending picture — Locate the main image (or variant) that contains a visible or partially hidden mannequin; for example, a front‑on shot of a dress draped over a torso form.
2. Create a compliant replacement — Photograph the product alone on a 100% white backdrop, removing all hangers, props, and mannequin elements; a flat‑lay of a shirt or a “invisible mannequin” edit that fully erases the form is acceptable.
3. Check technical specs — Ensure the new file is at least 1000 px on the longest side, 72 dpi, and saved in JPEG or TIFF format; a 1500 × 1500 px image of a pair of shoes on white meets these criteria.
4. Upload through Seller Central — Navigate to Inventory → Manage Inventory, select the ASIN, click “Edit,” go to the Images tab, and replace the flagged picture with the new file.