Overview

Amazon’s automated image compliance system now flags any product photo that includes a human model when the item is not classified as clothing or apparel. The warning, identified as Error 100587, does not suspend the ASIN but can prevent the flagged picture from appearing in search results. Sellers of electronics, home goods, toys, and similar categories must adjust their visuals to stay eligible for image display.

Key Points

• No ASIN suppression — The error is a warning only; the listing stays active, but the non‑compliant image may be hidden from shoppers.
• Applies to non‑apparel categories — Products such as kitchen gadgets, smart speakers, or garden tools cannot feature people in the main image.
• Any human element triggers the flag — A hand holding a blender, a face next to a phone, or a full‑body lifestyle shot will all generate Error 100587.
• Fix is optional but recommended — Amazon does not force an immediate replacement, yet uploading a compliant image improves the chance of visual exposure.
• Display is not guaranteed after replacement — Even a corrected photo may be omitted if other ranking factors favor a different image.
• Category‑specific standards matter — Apparel listings permit models, but the same visual style will be rejected for a non‑clothing product in the same catalog.

How to Resolve Error 100587

1. Identify the flagged image — Open the “Manage Inventory” page, locate the ASIN with the warning, and note which image slot (main or secondary) is flagged. Example: A kitchen knife set shows a chef’s hand gripping the blade in slot 1, triggering the error.
2. Create a product‑only photograph — Capture the item on a pure white background, without any packaging, accessories, or human parts. Ensure the entire product fits within the frame and meets Amazon’s minimum 1000‑pixel requirement. Example: Photograph the knife set lying flat on a white studio backdrop, showing each blade clearly.
3. — Review Amazon’s image guidelines: pure white background (RGB 255,255,255), no additional objects, and the product must occupy at least 85 % of the image area.