Overview

Amazon has immediately stopped accepting Australia Post shipments at two of its Australian fulfillment centers—designated XBW3 and XAU1. The pause will remain in effect until Amazon provides further notice, forcing sellers who depend on Australia Post for inbound FBA stock to reroute their shipments without delay. Prompt action is essential to keep inventory flowing and avoid lost sales.

Key Points

• Australia Post barred at XBW3 and XAU1 — Inbound parcels sent via the national carrier will be rejected at both sites.
• Other carriers still welcome — Third‑party logistics providers and Amazon’s SEND program continue to operate normally at the two locations.
• Existing stock stays active — Inventory already stored in the centers will be processed and shipped to customers as usual.
• No clear end date — Amazon has not disclosed when the restriction will be lifted, leaving the timeline open‑ended.
• Potential cost shift — Sellers may see higher freight expenses if they move from Australia Post’s rates to alternative carriers.

What's Changing

1. Inbound acceptance rule — Shipments labeled for Australia Post are now denied entry at XBW3 and XAU1; for example, a pallet destined for XBW3 that arrives with an Australia Post tracking number will be turned away at the dock.
2. Alternative carrier routing — Sellers must select a different carrier in the “Send to Amazon” workflow; a seller using a regional courier like Fastway can now schedule a pickup for the same inventory and have it accepted at both facilities.
3. SEND program availability — Amazon’s Seller Expedited Network Delivery (SEND) remains fully functional; a seller can create a SEND shipment, choose Amazon’s negotiated rates, and have the goods delivered to XAU1 without involving Australia Post.
4. In‑transit package handling — Parcels already on their way with Australia Post may be returned or incur handling fees; a seller whose box is mid‑journey should contact Australia Post to request a diversion to a different fulfillment center.