Overview

A recent audit of three Amazon FBA seller accounts uncovered more than $6,000 in reimbursements that had been missed by the merchants’ own bookkeeping. The recovery was achieved by running the Refund Genie automated audit tool, which identified dozens of qualifying incidents that Amazon had not yet paid. Sellers should care because the same hidden losses are likely present in many other accounts, and a systematic scan can turn those oversights into immediate cash flow.

Key Points

• $6,000+ recovered — A single audit across three separate FBA accounts generated refunds exceeding six thousand dollars, demonstrating the scale of recoverable funds that can sit unnoticed.
• 30‑day claim window — Amazon’s reimbursement policy obliges sellers to file a claim within thirty days of the loss event, so any delay beyond that period results in permanent forfeiture of the reimbursement.
• Common loss categories — The majority of missed payments stem from inventory that is lost during inbound shipping, damaged while stored in fulfillment centers, or mis‑labeled and consequently mishandled.
• Automation advantage — Refund Genie processes transaction logs, inventory statements, and removal orders in a matter of minutes, a task that would otherwise require dozens of manual hours of cross‑checking.
• Average payout per claim — Users of the platform typically see about $150 returned for each successful claim, meaning even a modest portfolio of SKUs can quickly add up to a substantial cash injection.
• Secure API integration — The tool connects to Seller Central through Amazon’s official API, ensuring data is transferred safely while giving the audit full access to the necessary reports without exposing credentials.

How Refund Genie Works

1. Data Sync — The system establishes a secure API link to the seller’s Amazon account, pulls every relevant report—including six‑month FBA inventory snapshots, inbound shipment logs, and financial statements—and aggregates them into a single searchable database; for example, Account A’s sync imported 12,450 individual line items covering the previous half‑year.