Overview

Amazon Error 19084 is a listing restriction that sellers may encounter when attempting to create or update a product listing. This error indicates that a product has been flagged with listing limitations, typically due to quality or authenticity concerns raised by customers or Amazon's internal review systems. Understanding how to address this error is essential for sellers who want to maintain uninterrupted catalog access.

Key Points / What Sellers Need to Know

• Listing blocked, not account-level — Error 19084 applies to a specific ASIN, not your entire seller account. Other products in your catalog should remain unaffected while you resolve the issue.
• Triggered by quality or authenticity complaints — Amazon flags products when customers report concerns about whether items are genuine or meet expected quality standards.
• Temporary restriction — The selling limitation is designed to be temporary. Once the required documentation is submitted and approved, the restriction is lifted.
• Documentation is required — Amazon will ask for specific proof such as supplier invoices, authenticity certificates, or other category-specific documents before allowing the listing to go live.
• Review process applies — After submitting your documentation, Amazon's product review team must evaluate and approve it before the restriction is removed.

Why This Error Occurs

Error 19084 is triggered for several specific reasons, all related to Amazon's efforts to protect customers and maintain marketplace quality. The most common cause is that complaints have been received about a product's quality or authenticity, prompting Amazon to temporarily restrict new listings of that ASIN. In some cases, the product may be subject to broader selling restrictions that apply across the marketplace, not just to your account. Additionally, certain products require additional verification or documentation before new sellers can offer them, particularly in categories with higher risk of counterfeit or substandard goods. This is part of Amazon's ongoing effort to ensure that every product listed meets its standards for customer satisfaction.