Amazon Ends Hyperwallet Integration: What Sellers Need to Know About Payment Alternatives
Effective January 1 2024 Amazon removed the “Connect to Hyperwallet” option in Seller Central, ending the cross‑border payout route. Sellers must now enroll in Amazon Currency Converter for Sellers (ACCS), which supports currencies such as ARS, BRL, IDR, MYR, NGN, ZAR, THB and VND, and incurs a small conversion fee.
Overview
Effective January 1 2024, Amazon discontinued the built‑in link between Hyperwallet and Seller Central, removing the long‑standing cross‑border payout route for many overseas merchants. The change forces affected sellers to adopt a new disbursement method—most commonly Amazon’s Currency Converter for Sellers (ACCS)—to keep receiving funds without interruption. Understanding the new workflow, supported currencies, and the steps required to switch is critical for any seller who previously depended on Hyperwallet for payment processing.
Key Points
- Hyperwallet integration removed — As of the start of 2024, the “Connect to Hyperwallet” option no longer appears in the Payments settings of Seller Central, meaning sellers cannot route Amazon payouts through the platform any longer.
- Legacy Hyperwallet accounts stay active — Existing Hyperwallet profiles remain usable for balance checks and withdrawals, but they operate as independent accounts without any Amazon‑driven data feed.
- ACCS positioned as primary replacement — Amazon recommends enrolling in the Amazon Currency Converter for Sellers, which automatically converts marketplace earnings into the seller’s local currency and deposits them directly into a domestic bank account.
- Support for Hyperwallet issues shifts — Queries about account balances, verification, or transaction history must be directed to Hyperwallet’s own help desk; Amazon support agents no longer have visibility into those records.
- Broad currency coverage retained — The ACCS service continues to support payouts in dozens of currencies—including Argentine Peso (ARS), Brazilian Real (BRL), Indonesian Rupiah (IDR), Malaysian Ringgit (MYR), Nigerian Naira (NGN), South African Rand (ZAR), Thai Baht (THB), and Vietnamese Dong (VND)—so most sellers can keep receiving money in their preferred local currency.
- Alternative PSP options remain — For sellers whose required currency is not listed under ACCS, Amazon’s Payment Service Provider (PSP) FAQ outlines third‑party processors and bank‑transfer alternatives that can be configured within Seller Central.
How the Transition Works
Analysis & Recommendations
Why This Matters
If sellers do not delete the Hyperwallet entry and add ACCS within the first two weeks of January, payouts may be missed in February, disrupting inventory replenishment and ad spend. Incorrect bank details can cause funds to bounce, leading to manual refunds and extra processing time. ACCS fees differ from Hyperwallet, impacting profit margins.
Key Takeaways
- Hyperwallet integration was removed on Jan 1 2024; the option no longer appears in Payments settings.
- ACCS is the primary replacement and supports dozens of currencies, including ARS, BRL, IDR, MYR, NGN, ZAR, THB and VND.
- Sellers must disable Hyperwallet via Settings → Account Info → Deposit Method and then add ACCS as a new deposit method.
- Delaying the switch beyond the first two weeks of January can cause a missed payout cycle in February.
Recommended Actions
- →Log into Seller Central, navigate to Settings > Account Info > Deposit Method, and click Delete next to the Hyperwallet entry.
- →Select Add a new deposit method, choose Amazon Currency Converter for Sellers, and enter your local bank account details.
- →Validate the bank account (IBAN/routing number) and place a small test order to confirm funds arrive via ACCS.
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