Amazon Ending Its Free Responsible Person Service: What EU Sellers Must Do Now
Amazon will cease its free Amazon Responsible Person Service (ARPS) and require every seller with CE‑marked products to appoint an EU‑based Responsible Person and update the Seller Central compliance dashboard before the upcoming cutoff date, or risk deactivation of listings. Third‑party services typically cost €50‑€150 per month per portfolio.
Overview
Amazon is ending its free Amazon Responsible Person Service (ARPS), which previously handled EU CE‑mark compliance for sellers. All sellers with CE‑marked products must now name their own EU‑based Responsible Person and update the compliance dashboard before Amazon’s deadline, or risk having those listings removed from every European marketplace.
Key Points
- ARPS termination — Amazon will stop acting as the Responsible Person for any CE‑marked items sold on its EU sites.
- Self‑appointed compliance — Every seller must independently designate an EU‑resident Responsible Person for each CE‑marked brand they list.
- Dashboard update required — New Responsible Person details must be entered in the Seller Central compliance dashboard before the cutoff date.
- Listing removal — Listings lacking a valid Responsible Person after the transition period will be automatically deactivated across all EU marketplaces.
- No cancellation fees — Amazon will not charge sellers any exit or service fees for moving away from ARPS.
- Third‑party costs — Sellers will need to budget for external Responsible Person services, which typically charge monthly or annual fees based on product category and service scope.
How the Transition Works
- Identify a qualified Responsible Person — Choose an EU‑based individual or firm that can act as the legal contact for each CE‑marked brand; for example, a German compliance consultancy for a line of Bluetooth headphones.
- Secure a written appointment — Obtain a formal agreement that grants the appointed party authority to represent the seller with market‑surveillance authorities; this may involve a contract specifying the scope for toys and electronics.
- Enter details in Seller Central — Log into the compliance dashboard, select the affected brand, and input the Responsible Person’s name, address, VAT ID, and contact email; repeat for every CE‑marked SKU.
- Validate the information — Use Amazon’s “Test submission” feature to confirm that the entered data meets the platform’s format requirements; an error message will indicate missing fields such as the EU registration number.
Analysis & Recommendations
Why This Matters
Without a valid Responsible Person entered in the compliance dashboard, Amazon will automatically deactivate CE‑marked listings across all EU marketplaces, causing loss of sales. Sellers must also budget for external compliance fees, commonly €50‑€150 monthly, to maintain market access.
Key Takeaways
- ARPS termination means Amazon will no longer act as the Responsible Person for CE‑marked items.
- Sellers must enter Responsible Person name, address, VAT ID, and email in the compliance dashboard for each CE‑marked SKU.
- Listings missing a valid Responsible Person after the transition will be automatically deactivated across EU sites.
- External Responsible Person services typically charge €50‑€150 per month per product portfolio.
Recommended Actions
- →Log into Seller Central > Compliance dashboard and add the EU Responsible Person details for every CE‑marked brand.
- →Run a report of all active CE‑marked SKUs, verify each has a Responsible Person entry, and correct gaps before the cutoff.
- →Contract a qualified EU compliance provider and retain appointment contracts for potential audit proof.
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